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High standard for customer service

We hold ourselves to a high standard of customer service.

Our whole team strives to maintain a positive attitude, help our customers solve the problems that they face, provide knowledgable facts and resources, and valuing our customers' valuable time. We want to always take things a step furhter to exceed—rather than to just meet—our customer's already high expectations.

Job inquiries

We are hiring people passionate about cutting-edge artificial intelligence, automated transcription, language models, subtiling, and increasing accessibility for all.

If you are interested, please check out our careers page

Let our support team help you with all of your automated transcription questions. Pictured: Christine Lee

Transcribe and translate confidently, knowing you’re backed by our award-winning team, who is ready to answer your questions. Get immediate help by visiting our Help Center, resources, tutorials, and Introduction to Sonix videos.

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