A role for everyone
Owners run the account, admins manage people and settings, billing administrators see invoices without a paid seat on Pro and Enterprise plans, and members get to work.
Reviewed by David Dat Nguyen, CXO Last updated
Admin tools
Invite your team.
Set the rules.
See everything.
Give every person the right role, see what your team does and pay one invoice, on the transcription platform 6.2 million people use.
Invoices carry your company details and purchase order number, and the API is there when you want to automate the rest.
30 free minutes on every new account, no credit card.See pricing
Role-based access
Activity and audit logs
One invoice per team
API access
Run a team account without the busywork
Four tools every account owner reaches for.
Every action on record
See who uploaded, viewed, edited, downloaded or shared each file, with a timestamp and a name on every event.
Rules for the whole account
Decide once what members can do with uploads, sharing and exports, and the policy applies to every seat.
One invoice for the team
Every charge lands on one invoice, broken down by user, project or department, with the purchase order number your finance team asks for.
Made for the way you work
Pick the page closest to your work for the details that matter there.
Every admin tool, one line each
What sits in your account settings, from API keys to invoice fields. The security page covers the controls themselves; this page covers who runs them.
- API Access
- Automate uploads, transcription and exports from your own systems with the REST API, included on every subscription plan.
- Centralized Billing
- Centralize all transcription and translation costs for your account. All your bills in one place with detailed breakdowns by user, project, or department.
- Billing Administrator Role
- Give your accounts payable team access to invoices and payment history without a paid seat, on Pro and Enterprise plans.
- Advanced Admin Controls
- More granular controls over the administration of your account. Grant access as necessary with role-based permissions and organization-wide policies.
- Detailed File Event Tracking
- Track all access and editing events on your team's files with our detailed reports. Know who viewed, edited, or downloaded every transcript.
- Team Activity Tracking
- Track all activity of each team member. Get detailed breakdowns of logins, edits, uploads, downloads, and more for complete visibility.
- Audit Logs
- Enterprise plans get audit logs for compliance and security: every action in the account with a timestamp and the person who took it.
- Custom Invoices
- Generate custom invoices with your company details. Add purchase order numbers, billing addresses, and department codes for easy expense tracking.
Everything you need to know about
admin tools
Who can manage a Sonix team account?
The account owner, and anyone the owner makes an admin. Admins invite and remove people, set roles and account-wide rules, and see team activity. The billing administrator role, on Pro and Enterprise plans, sees invoices and payment history without a paid seat, and members simply get to work.
How does centralized billing work?
All transcription and translation costs are consolidated into a single account. You get one invoice with detailed breakdowns by user, project, or department. Perfect for organizations that need to track costs across teams.
Can I give my billing team access without a paid seat?
Yes. On Pro and Enterprise plans the billing administrator role is free: add your accounts payable team and they see invoices, payment history and billing settings without using a paid seat.
What admin controls are available?
Enterprise accounts include role-based permissions, organization-wide policies, user provisioning, SSO integration, data retention controls, and the ability to restrict features by user or team.
How detailed is activity tracking?
Every action is logged with timestamps: file uploads, views, edits, downloads, shares, deletions, and more. Filter by user, date range, or action type. Export logs for compliance or analysis.
Are admin tools included in all plans?
Every subscription can add seats and give each person a role. The billing administrator role comes with Pro and Enterprise plans. Audit logs, provisioning and organization-wide policies are Enterprise features; contact us for Enterprise pricing.
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