We take your privacy seriously.
Identity and contact information of the Data Controller:
For the purposes of data protection legislation in the European Union, we are the data controller. This means that we determine the purposes for, and ways in which, we collect and use personal information.
Sonix Inc. is incorporated in Delaware, USA and registered in California.
Information We Collect:
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
In addition, we may have access to your Personal Data if such data is included in any audio files you send us for transcription services. We only use such Personal Data solely to provide the Services to you and to improve our algorithms. We will never sell, lease, or otherwise provide access to such Personal Data to our employees, contractors, agents or other third parties without your authorization.
Non-Identifiable Data: When you interact with Sonix through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Sonix may store such information itself or such information may be included in databases owned and maintained by Sonix affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, Sonix often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Sonix may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Sonix may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our Use of Your Personal Data and Other Information:
Where we store your personal information and how we keep it safe:
The personal data that we collect from you will be transferred to and stored at a destination outside of the European Economic Area (“EEA”). We use best-in-class third party service providers to store data. Below are some of the methods we use to keep your data safe.
Data encryption: We encrypt all data that goes between you and Sonix using field-standard TLS (Transport Layer Security). Your data is encrypted when transferred between data centers for backup and replication.
Network protection: Sonix has multiple layers of security including firewalls, intrusion protection systems and network segregation. Sonix’s security services are configured, monitored, and maintained according to field best practices. We partner with field-leading security vendors to leverage their expertise and global threat intelligence.
Secure data centers: Sonix’s servers are located within enterprise-grade hosting facilities that have robust physical security controls to prevent physical access. These controls include 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits.
Security monitoring: Security teams continuously monitor security systems, event logs, notifications and alerts from all systems to identify and manage threats.
Our Disclosure of Your Personal Data and Other Information:
Sonix is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: Sonix, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Sonix may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Sonix, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Links to Other Web Sites:
Sonix takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Sonix via the Internet.
Other Terms and Conditions:
Your access to and use of the Services is subject to the Terms of Service at www.sonix.ai/terms
Access to Information; Contacting Sonix:
You may contact us as follows: [email protected]