Cloudflare — NYSE: NET

How Cloudflare's global comms team turns every meeting into a searchable, shareable archive.

Cloudflare (NYSE: NET) operates one of the world's largest networks, and its Global Communications team coordinates press, executive, and internal comms across 16+ offices. From media interviews and executive podcasts to analyst briefings and internal stand-ups, the team uses Sonix to capture every important detail — without spending hours on note-taking.

Industry
Internet Infrastructure & Security
Founded
2009
Public status
Publicly traded · NYSE: NET
Use case
PR, media, and executive communications
Cloudflare's Global Communications team collaborating on a press briefing
Stay in the conversation — let Sonix keep the record.

For a company that operates one of the world's largest networks, communications moves as fast as the product. Cloudflare's Global Communications team runs a relentless press cycle — and Sonix is quietly doing the note-taking.

Cloudflare (NYSE: NET) protects and accelerates millions of websites, APIs, and internet services across the globe. Behind that network sits a Global Communications team that coordinates press interviews, executive briefings, analyst days, podcast appearances, and internal comms across 16+ offices. In a business where the exact phrasing of a soundbite can shape a headline, the team needs accurate, searchable documentation of everything executives say — fast, secure, and ready to share across time zones.

By the numbers
16+
Global offices coordinated on one shared comms archive.
Hours
Reclaimed every month — reallocated to higher-value communications work.
NYSE: NET
Publicly traded — with earnings, analyst, and media cycles to match.
100%
Of recorded meetings captured as searchable, speaker-labeled transcripts.
Daniella Vallurupalli, Head of Global Communications at Cloudflare

Sonix saves my team hours of work each month — and time is money. Having quick access to accurate, organized content has made sharing notes the easiest thing on my to-do list.

Daniella VallurupalliHead of Global Communications, Cloudflare
01The Challenge

You can't run a press cycle and take notes at the same time.

Cloudflare's PR team lives in meetings: press interviews, executive prep, messaging workshops, podcast recordings, analyst briefings, and cross-office stand-ups. Manual note-taking left two bad options — either someone dropped out of the conversation to type, or the team relied on memory and missed the exact soundbites, phrasing, and context that matter most in communications. For a multinational team running on news-cycle time, incomplete notes meant message drift, slower turnaround, and version-control headaches across 16+ offices.

02The Solution

Let Sonix take the notes. Let the team take the meeting.

Daniella's team adopted Sonix as their default transcription workflow. Meetings and interviews get recorded — often straight from Zoom — uploaded to Sonix, and returned as accurate, speaker-labeled, time-coded transcripts within minutes. The team edits inside Sonix, pulls soundbites directly from the transcript, and shares searchable notes across offices in less time than it used to take just to clean up a rough draft. Adoption was immediate, and the tool now sits at the center of how Cloudflare's comms team documents and distributes what gets said.

03The Outcome

More time on high-value comms — and an archive that compounds.

Cloudflare's Global Communications team now spends its time where it matters: shaping message, briefing spokespeople, and moving on news cycles. Hours of manual note-taking have been replaced by searchable, speaker-labeled transcripts the team can share in minutes. Over time, those transcripts have become an institutional comms archive — a searchable record of every interview, briefing, and brainstorm that new team members can draw from on day one.

Using Sonix is like having a rockstar team note-taker who is always available — and never misses a detail.

Daniella VallurupalliHead of Global Communications, Cloudflare
In conversation with Cloudflare's Global Communications team

How Daniella Vallurupalli and her team rebuilt PR note-taking around Sonix.

01

How does Cloudflare's Global Communications team use Sonix day-to-day?

Our team records interviews, press meetings, executive briefings, and podcast sessions, then runs them through Sonix. Within minutes we get an accurate, speaker-labeled transcript we can search, edit, and share. It's become one of our favorite productivity tools — it handles the note-taking so we can stay fully engaged and collaborative in the actual conversation, which is where the real value of a meeting lives.

02

How does Sonix handle multi-speaker meetings and brainstorming sessions?

You can't make the most of a meeting while you're trying to capture every word and soundbite. Sonix is especially helpful for recorded brainstorms — it identifies multiple speakers automatically and lets us jump back to a specific section when a quick concept is hard to catch in real time. We get the nuance without losing the flow of the conversation, which matters a lot when you're trying to build a message or a narrative.

03

Why did Cloudflare's comms team choose Sonix over other transcription tools?

The interface is genuinely intuitive, and it integrates seamlessly with the applications we already live in — Zoom especially. The learning curve was minimal, adoption was immediate across the team, and the transcripts are accurate enough to rely on in comms work where every word matters. We also liked that we could edit, share, and organize everything inside one tool rather than stitching together exports across apps.

04

How does automated transcription improve a global PR team's workflow?

Sonix gives us the bandwidth to make the most of the content we're capturing, instead of spending hours typing and formatting notes. It does the busy work so we can stay organized and productive across all our offices. When something newsworthy happens, we can move at press-cycle speed because our record of what was said is already searchable — and that has real business impact in a public company.

05

How much time does Sonix save Cloudflare's team each month?

Hours every month, across the team. Using Sonix is like having a rockstar team note-taker who's always available and never misses a detail. We've reallocated that time to higher-value communications work — message development, executive prep, and proactive media relations — rather than catch-up note cleanup after the fact.

06

How does Sonix support message consistency and an institutional comms archive?

Over time, our Sonix library has become an archive of every interview, briefing, and recorded message. It's fully searchable, so if we need to see exactly how a spokesperson described a product last quarter — or in a previous region — we can find it in seconds. That makes message consistency much easier to maintain across 16+ offices, earnings cycles, and major news moments. New team members can search their way into the Cloudflare comms voice on day one.

Why it works

What changed for Cloudflare's Global Communications team.

Multi-speaker detection

Automatic speaker labels make press interviews and multi-executive briefings easy to parse — attribute quotes correctly, follow conversation flow, and pull clean pull-quotes without replaying full recordings.

Zoom-native workflow

Recordings flow straight from Zoom into Sonix — no manual uploads, no wasted setup time. The global team gets transcripts of every meeting in the same tool they already live in.

Hours reclaimed every month

Manual note-taking is gone. Time that used to go to typing and formatting now goes to message development, spokespeople prep, and proactive media work — where a comms team's leverage actually lives.

A searchable comms archive

Transcripts compound into an institutional record. Search any phrase, topic, speaker, or product across every meeting — making message consistency across 16+ offices and new-hire onboarding effortless.

For global communications & PR teams

Run your press cycle with the note-taking on autopilot.

Join Cloudflare and thousands of global communications and PR teams who use Sonix to transcribe press interviews, executive briefings, podcasts, and internal meetings. Start your free trial and see the first transcript ready in minutes.

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