Category: Announcements


Announcements Sonix gets highest rating in recent G2 software review

We’re more than delighted to share that Sonix has achieved the highest Net Promoter Score among competing services like IBM, Google, and Amazon in natural language processing.

The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. A score or NPS above 0 is considered “good”, +50 is “Excellent,” and above 70 is considered “world class.”

Sonix has achieved an NPS score of 96 which is WORLD CLASS!! 🎉🙌🙏👏

The G2 Crowd Grid Report is a biannual report that highlights the leading solutions in the natural language processing field. G2 Crowd uses a scoring methodology that blends data from user reviews and a variety of other factors to highlight the best in class.

New to Sonix? Click here for 30 free automated transcription minutes!

Announcements New! Billing Administrator role in Sonix

Up until now, the only way a billing administrator could access Sonix invoices, update billing, and add/remove users was by being added as a full paid user. This doesn’t make sense since the billing administrator typically doesn’t need to transcribe, edit, or view any transcripts. 

So…we added a new role to all Sonix Premium & Enterprise Plans. It’s called the Billing Administrator Role and it’s completely free.

The Billing Administrator CAN…

  • Add/remove users
  • View account invoices
  • Update billing information
The Billing Administrator CANNOT….
  • Transcribe new files
  • Access any transcripts
add billing administrator

You can add/manage a billing administrator to your Sonix account on this page: https://my.sonix.ai/account/billing. Note that you can only add one billing administrator per account.

Announcements SONIX UP FOR BEST WEBSITE IN 2019

FOR IMMEDIATE RELEASE

Sonix Nominated For Best Website In the 23rd Annual Webby Awards

Help Sonix Win Internet’s Top Honor: Vote for Sonix

SAN FRANCISCO, CA—APRIL 10, 2019 Sonix announced today that it has been nominated for Best Website in the 23rd Annual Webby Awards. Hailed as the “Internet’s highest honor” by The New York Times, The Webby Awards, presented by the International Academy of Digital Arts and Sciences (IADAS), is the leading international awards organization honoring excellence on the Internet.

Sonix is revolutionizing transcription and re-imagining how audio and video content is created and shared. By using artificial intelligence, natural language processing, and machine learning, Sonix makes content production and distribution, fast, easy, and affordable.

“Nominees like Sonix are setting the standard for innovation and creativity on the Internet,” said Claire Graves, Executive Director of The Webby Awards. “It is an incredible achievement to be selected among the best from the 13,000 entries we received this year.”

“Being recognized for all the work that we put into Sonix is truly rewarding”, said Jamie Sutherland, Co-Founder & CEO of Sonix, “At the end of the day, we want to make it fast and easy for storytellers to get their amazing stories told.”

Sonix is fast, easy, and affordable

Winners will be announced on Tuesday, April 23, 2019, and honored at a star-studded ceremony on Monday, May 13, 2019, at Cipriani on Wall Street in New York City.

About Sonix:

Transcription is painful. Sonix is the most elegant way to transcribe, organize, and search your audio and video files. Audio and video transcription is now fast, accurate, simple, and affordable with Sonix.

About The Webby Awards:

Hailed as the “Internet’s highest honor” by The New York Times, The Webby Awards is the leading international awards organization honoring excellence on the Internet, including Websites, Video, Advertising, Media & PR, Apps, Mobile, and Voice, Social, Podcasts, and Games. Established in 1996, this year’s Webby Awards received nearly 13,000 entries from all 50 states and 70 countries worldwide. The Webby Awards is presented by the International Academy of Digital Arts and Sciences (IADAS). Sponsors and Partners of The Webby Awards include: YouTube, WP Engine, EY, YouGov, Vitamin T, WNYC Studios, Fast Company, ESA, Product Hunt, and Social Media Week.

Announcements NEW! External role permissions

Now, you can better restrict access to individual files and folders.

Many users wanted to share transcripts with people outside their organization, but they didn’t want them to access their entire account; maybe an external editor or a client. That’s why created two new roles for our multi-user Premium and Enterprise customers: External Editor and External View Only. 

It’s really easy to restrict certain users to files and folders as well. You can do that from the ACTIONS menu on your home page as shown below.

Announcements Accurate automated transcription. Now even more accurate.

Introducing the Sonix Custom Dictionary

We’ve been working hard to improve our accuracy rates for all our users and we will never stop. But sometimes certain proper names, medical terms, and slang words can be challenging for our machines.

While we will continue to improve the models for these cases, we thought it would be good to build something that will work for you right now.

Enter the Sonix Custom Dictionary:

Select a word, correct the spelling, and then add it to the custom dictionary.
Sonix will always transcribe it that way going forward.

Now you can mark words you want transcribed a certain way and Sonix will always transcribe them that way.

The Sonix Custom Dictionary is available to all users and can be found on the right side of your home page: https://my.sonix.ai 🎉👏

Let us know if you have any feedback!

Announcements New! Transcription Realignment

After a lot of editing, words and phrases may no longer perfectly align to the audio or video file. Need your timecodes realigned after editing? No problem.

Just use our realignment feature and we’ll magically re-align your transcript to the audio. You can find this feature under the Timecode drop-down menu in the top nav. It’s $3 per hour.

New to Sonix? Click here for 30 free transcription minutes!

Announcements New! Transcription Status Labels

We’ve got a new feature we think you’ll love! It’s called: Status Labels

Our latest workflow feature is now live in Sonix! If you want an easy way to identify the status of a transcript (eg. Editing Complete, Ready for Review, etc), you’re going to love Status Labels. Simply select the status of your transcript and create your very own custom labels! 👏



Status labels is available in our Premium & Enterprise Plans. These multiuser plans are great if you collaborate or work with multiple people on projects. It’s a multi-user plan so you can set up each collaborator with different levels of access. The Premium & Enterprise Plans also include detailed analytics for the Sonix media player and priority support.

New to Sonix? Click here for 30 free transcription minutes!

Announcements Sonix and Zapier take automated transcription to the next level

Why waste your time converting audio and video to text when a computer do that for you? Did you know that Sonix’s automated transcription can be even more automated?

Sonix’s new integration with Zapier lets you connect with more than 1,000 apps to automate your audio and video transcription. This way you can focus on your content and not the mundane tasks of content creation, transcription, and subtitling.

It’s simple: Zapier watches your apps for new data and then kicks off actions from the rules you preset.

For example, Zapier can:

  1. Automatically transcribe your audio and video files stored on other services

  2. Send your transcripts to predefined folders

  3. Send you notifications when your transcripts are complete

If this sounds awesome to you, get ready to feel both smart and powerful as you discover all the things you can automate when you combine the transcription power of Sonix and the automation power of Zapier.

Sonix plus Zapier equals awesome.

Add audio & video files to your favorite app and have them automatically transcribed

This is an obvious time-saver for audio and video producers that want to streamline their transcription process. Simply add your files to Dropbox, GDrive or any other storage app and your files will get transcribed. Do you spend a lot of time in your inbox? You can also forward an email to a Zapier address and have the audio or video attachments automatically transcribed.  

Here’s a full list of apps where you can add audio & video files and have them transcribed.

Send completed transcripts to your favorite apps

Once Sonix has transcribed your audio or video, you can have the transcript sent to almost any app you want. If you work with Dropbox, you can have Zapier save every new transcript as a new Microsoft Word document to Dropbox. The entire process automated and you’ll also have peace of mind knowing that all your transcripts are in one central location.

Here’s a full list of apps where Sonix can send completed transcripts.

Receive notifications when transcripts are complete

If you want the ultimate oversight of everything that’s happening with your transcriptions, you can create a Zap that will send you notifications to your place of choice. Heavy Slack user? With Zapier you can have all your transcripts slacked to a channel of your choice when they finish along with a link so you can view the final result.

Here’s a full list of apps that Sonix can send notifications to.

The power to streamline your workflow

Zapier gives you the power to streamline your audio & video content workflow. Incorporating automation into your process can save valuable time so you can focus on what’s important, not mundane, routine tasks.

You can explore all the Sonix and Zapier integrations or you can create your own integration with any of the 1,000+ apps on Zapier.

Happy transcribing!