We’re more than delighted to share that Sonix has achieved the highest Net Promoter Score among competing services like IBM, Google, and Amazon in natural language processing.
The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. A score or NPS above 0 is considered “good”, +50 is “Excellent,” and above 70 is considered “world class.”
Sonix has achieved an NPS score of 96 which is WORLD CLASS!! ????
The G2 Crowd Grid Report is a biannual report that highlights the leading solutions in the natural language processing field. G2 Crowd uses a scoring methodology that blends data from user reviews and a variety of other factors to highlight the best in class.
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