Are you finding it hard to come across a fast and accurate transcription and subtitling service? There are many top-rated transcription companies out there that are great at what they do. However, there are three names you’ll always see pop up; Sonix, Happy Scribe, and Rev.
Today, we’re going to compare these three transcription services, including their core features, their benefits and drawbacks, pricing and plans, and much more.
But, before we get our hands dirty with the nitty-gritty details, here’s a quick comparison table that summarizes most of what you’ll learn in this article.
Sonix, Happy Scribe, and Rev are all great services to consider, but how do they stack up against each other?
| Sonix | Happy Scribe | Rev | |
| Accuracy | 5/5 – With an accuracy of up to 99%, Sonix’s accuracy is unparalleled. | 4/5 – The Happy Scribe AI is about 85% accurate. | 4.5/5 – Rev’s AI services are roughly 90% accurate. |
| Turnaround | 5/5 – Sonix turnaround is very fast, being able to handle hours of content in 2 or 3 minutes. | 4/5 – The Happy Scribe automated system is decent, although human services take much longer. | 4/5 – Rev has fast automated services, but slower human services. |
| Security | 5/5 – Sonix has a long list of security options including, TLS Data Encryption, AES-256 Storage Encryption, Network Firewalls, 2FA, Constant Surveillance, and a Dedicated Security Team. | 3.5/5 – Happy Scribe does have some security features but severely lacking in comparison with Sonix. | 3/5 – Pretty much the only security features Rev has are TLS encryption and frequent backups. |
| Language Capabilities | 4/5 – Sonix supports 39+ languages. | 5/5 – Happy Scribe supports 120+ languages. | 3.5/5 – Rev supports 15 languages. |
| Integrations | 5/5 – Sonix features a plethora of integrations for many different purposes. | 2/5 – Happy Scribe has a few options, although it is generally behind other services. | 3.5/5 – Rev has some good media-related integrations worth looking into. |
| Human and AI Services | 4.5/5 – Sonix uses AI exclusively, but the AI is highly accurate. | 4.5/5 – Happy Scribe uses both AI and human services, although the AI is slightly lacking. | 4.5/5 – Rev appears to push their human-generated content over AI, both of which are fairly accurate. |
Sonix is a state-of-the-art transcription and subtitling platform that integrates the most modern AI technology to create accurate transcripts, captions, subtitles, and more.
Sonix is well known for its extremely high degree of accuracy, up to 99% in most cases, when converting both audio and video files into text, which is in part thanks to its advanced speaker recognition system.
Sonix is an extremely versatile tool that is perfect for a wide range of individuals including educators, content creators, professionals, and large enterprises. Thanks to its advanced subtitling and captioning capabilities, Sonix is the most versatile transcription service in the market.
Sonix offers services that cater to both singular individual needs and for larger and longer-lasting collaborations as well.
Sonix has several core features worth talking about, with the following being the top ones:
One of the biggest core features of Sonix is its ability to create transcriptions of both audio and video files using advanced artificial intelligence.
Thanks to its advanced speech recognition features, the custom dictionary, word-by-word timestamps, and speaker labeling, Sonix’s AI transcripts are often considered some of the most accurate in the world, up to 99%, which is practically the highest level of accuracy achievable with AI. Sonix is also able to accurately translate transcripts into over 39 different languages, even accounting for dialects and accents.
Sonix is certainly an option worth considering if you need quick and accurate transcripts, as it can handle several hours of transcription in just a few minutes.
Other than the AI transcription, Sonix has a range of extremely helpful AI tools that are going to make your life a lot easier.
Sonix is widely known for its great integrative capabilities, having the ability to integrate with a multitude of productivity, research, multimedia, and web conferencing tools, such as the following:
As far as integration capabilities are concerned, Sonix is up there with the best of them.
Sonix offers many collaborative features, such as secure read-only sharing, multi-user access, share and edit transcript, user permissions management with granular access controls, shared team folders, and more. You can even assign transcription hour limits to certain users in your organization! In terms of being able to collaborate with teammates, Sonix certainly stands out.
Sonix’s collaboration features are explained in detail in the video below.
The Sonix system is extremely secure. It features TSL and AES-256 Storage Encryption, SOC 2 Type 2 compliance, enterprise-grade security file storage, two-factor authentication, and password policy enforcement, among others.
While other tools may support more languages than Sonix and have more AI features, there’s absolutely no transcription service that can match Sonix’s security features for enterprise customers.
Sonix offers a variety of plans, ones suited for both singular and individual needs, as well as for longer-term collaboration.
There is also a free trial of Sonix that comes with 30 minutes of free transcription. Click here to start your Sonix free trial.
Next up is Happy Scribe, another competitor in the transcription industry. A defining feature of Happy Scribe is that it uses a combination of AI and expert human transcribers to create text out of video and audio files, with its primary focus on human services.
For those who value the personal touch of human intervention, Happy Scribe is worth considering. Although, keep in mind that human-powered services can be quite costly and their AI transcription is definitely not competitive with others due to their focus on human transcription.
Happy Scribe has a number of core features worth examining.
A main feature of Happy Scribe is that it uses artificial intelligence to generate transcripts from a variety of audio and video sources. Although it may have some issues at times with more difficult files, with an 85% average accuracy, it appears to work well for simpler needs.
Where Happy Scribe really shines is that it doesn’t just use artificial intelligence but also incorporates human experts. It employs a vast network of expert human transcribers and translators to create both transcripts and subtitles.
The human-powered options for creating transcripts and subtitles are far more expensive but are ideal for those who value a human touch and want to push the accuracy of their content closer to the 100% mark without manually doing it.
Happy Scribe is able to translate transcripts and subtitles into over 120 different languages. This makes Happy Scribe a great option for organizations like news networks that work in a bunch of different languages globally.
Happy Scribe is also pretty decent as far as APIs and integrations are concerned, as it features integrations such as Zapier and YouTube, although this is one section where Happy Scribe seems to lag behind, as the list of integrations is a lot shorter than Sonix’s.
Happy Scribe also has a free trial that we really want to emphasize here on. Firstly, the ‘free minutes’ provided expired after transcribing only a 6-minute video file. One can make an argument that you can get a fair idea of how the tool works in those six minutes. But, the worst part here is that Happy Scribe does not let you download or export the subtitles until you upgrade your account to a paid plan.
That is a huge limitation considering tools like Sonix are giving you 30 minutes of actual transcription minutes with full access to the platform. So, in terms of the free trial, Happy Scribe leaves a lot to be disappointed with.
Human transcription is charged separately at $1.75 per minute. This means that an hour long audio/video file will cost $105, which is a bit pricey despite the high accuracy.
Rev is yet another big player that is trusted by professionals in various industries, whether the education or medical field, in marketing, and for smaller and larger needs alike.
One thing to note here is that Rev is more of a human transcription service than an AI transcription service. This is not to say that the AI services here aren’t any good, but Rev focuses its main advertising on the human side, so it wouldn’t be wrong to say that AI services are lower on their list of priorities.
Rev has a few great core features that are worth elaborating on.
Using advanced artificial intelligence, Rev is able to create transcripts, captions, and subtitles with up to 90% accuracy, thanks to speech recognition, a large dictionary, and active learning.
Where Rev shines is with its human-powered transcription, captioning, and subtitling features. It has a workforce of 70,000+ professional freelance transcribers and translators.
These freelancers manually edit captions, subtitles, and transcripts for audio and video files. The downside here however is that transcripts and captions can take up to a day or longer and it’s not cheap either.
But, the fact remains that if you’re looking for human transcripts and don’t want to invest the resources into hiring one yourself, Rev is the best alternative. Here’s a video from Rev showing you how to order their human transcription services.
Rev functions mainly in English, but it has the Global Subtitle Translator, which allows users to translate subtitles and captions from English into over 15 different languages. To be clear, this is human-powered, and rates start at $5 per minute. The prices for this can reach up to $12 per minute, making it expensive.
Rev has a pretty decent list of integrations as well. They’re limited in number as compared to other services like Sonix but there’s still a lot you can do here. Rev can integrate with the following main platforms.
The integrations appear to be especially geared towards video players and video meeting applications.
Rev has a wide variety of options to choose from in terms of pricing. Let’s talk about the AI transcription first.
As far as human transcription is concerned, the prices are a bit steep.
If you need a custom enterprise package, you’ll need to get in touch with Rev’s sales team.
As far as AI turnaround is concerned, Sonix is the fastest. It can handle several hours, up to four or five hours of content in just a few minutes.
Both Happy Scribe and Rev don’t fall far behind on this front, with both being able to handle large quantities of content in minutes but not quite as fast.
As far as human-powered services are concerned, Sonix doesn’t do that, and the turnaround time for Happy Scribe and Rev can be anywhere from several hours to days.
Thanks to Sonix’s advanced features, it’s accuracy is 99%, and it comes with a fantastic editing tool to catch any inaccuracies.
Rev is roughly 90% accurate, whereas Happy Scribe sits at around 85%. That said, both of the latter tools offer human powered services, which are far more accurate, albeit also much slower and more expensive.
Regarding security features, Sonix surpasses its rivals, offering sophisticated protections including SSL and encryption at rest, two-factor authentication, OAuth, personal information redaction, and single sign-on/SAML.
Happy Scribe provides security measures like TLS encryption and disaster recovery plans, which are decent but not as comprehensive as those of Sonix.
As far as Rev is concerned, the security features there are limited to just TLS encryption and frequent backups.
Where Sonix really shines is with its integrations, with a plethora of productivity, research, multimedia, and web conferencing tools available for integration. Rev also has a few integrations, particularly focused on media. Happy Scribe is lacking on this front, as it does not have many third-party integration capabilities.
Although Rev offers its AI services at $0.25 per minute, Sonix is more affordable at $10 per hour. With a subscription, the price of Sonix AI services can be whittled down to just $5 per hour. As far as Happy Scribe is concerned, it is more expensive than Sonix but less expensive than Rev.
On average, five hours of transcription will cost $50 with Sonix ($25 if you have the Premium plan, with 99% accuracy), $29 with Happy Scribe (with 85% accuracy, so keep that in mind), and $75 with Rev AI.
The winner on this front is Happy Scribe, as it can handle over 120 languages, whereas Sonix sits at 39, with Rev coming in last at 15.
In general, all three of these services feature decent user interfaces. They’re all really easy to use, and for the most part, all you really need to do is upload your file, click on the service you want, and you’re good to go. Sonix’s UI looks pretty nice and is easy to use, and Happy Scribe is more or less the same.
Rev’s UI could use a bit of an uplift, though. The tool also makes things a little complicated by sending the files to your email, which makes it slightly more difficult to use than the others, although it’s not a deal breaker.
As far as Sonix and Happy Scribe are concerned, the customer support is up to par with the best SaaS solutions out there. But, Rev does have some negative reviews out there as far as customer support is concerned.
Let’s take a side-by-side look at how each of these services stack up against each other based on a number of important factors.
| Sonix | Happy Scribe | Rev | |
| Accuracy | 5.0 | 3.0 | 4.0 |
| Pricing | 4.7 | 4.5 | 4.0 |
| Customer Support | 4.8 | 4.5 | 3.5 |
| Ease of Use | 4.7 | 4.5 | 4.5 |
| Security | 5.0 | 4.2 | 4.0 |
| Average | 4.84 | 4.14 | 4.0 |
At the end of the day, if you need an extremely fast turnaround and a highly accurate artificial intelligence-powered captioning, subtitling, and transcription service, one that is also extremely affordable, yet suitable for both individuals and large enterprises, then Sonix has to be the winner.
What are you waiting for? Start your free trial with Sonix today.
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