{"id":962,"date":"2026-08-24T17:20:54","date_gmt":"2026-08-24T17:20:54","guid":{"rendered":"https:\/\/sonix.ai\/ai\/?p=962"},"modified":"2026-08-25T01:45:55","modified_gmt":"2026-08-25T01:45:55","slug":"transcribe-gong-calls-automatically","status":"publish","type":"post","link":"https:\/\/sonix.ai\/ai\/transcribe-gong-calls-automatically\/","title":{"rendered":"How To Transcribe Gong Calls Automatically"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Your sales team just wrapped up a critical discovery call, but three days later, nobody can remember what the prospect actually said about their budget timeline. Sound familiar? Revenue teams using Gong for call recording often find themselves sitting on valuable customer insights that can be easier to reuse when they&#8217;re searchable, shareable, and actionable.<\/span><a href=\"https:\/\/sonix.ai\/features\/automated-transcription\"> <span style=\"font-weight: 400;\">Automated transcription<\/span><\/a><span style=\"font-weight: 400;\"> software can turn exported Gong recordings into text your organization can search, edit, analyze, and repurpose, reducing the time spent manually reviewing audio.<\/span><\/p>\n<h2><b>Key Takeaways<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gong automatically transcribes recorded calls, but authorized users can also export call media and process it through third-party platforms when they need a separate transcription or analysis workflow<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Salesforce&#8217;s 2026 State of Sales found that sales reps spend 60% of the average workweek on non-selling activities, including manual data entry<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered transcription can deliver transcripts within minutes, with speaker identification and word-level timestamping<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Platforms with independently audited security controls, encryption, and access-management features can help protect sensitive sales conversations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transcribed calls can become searchable resources for training, internal documentation, and deal analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Export options such as DOCX, TXT, PDF, SRT, and VTT make it easier to move transcript content into downstream workflows<\/span><\/li>\n<\/ul>\n<h2><b>Why Automated Transcription is Essential for Sales Calls<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Administrative work consumes a significant share of sellers&#8217; time. Salesforce&#8217;s 2026 State of Sales found that sales reps spend 60% of the average workweek on non-selling activities, including 13% manually entering data. Automated transcription will not eliminate all of that work, but it can reduce the manual effort involved in reviewing calls and creating post-call documentation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beyond time savings, transcribed sales calls unlock capabilities that audio recordings alone make more cumbersome:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Searchability<\/b><span style=\"font-weight: 400;\">: Find mentions of competitors, pricing objections, or buying signals across your transcript library<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Documentation<\/b><span style=\"font-weight: 400;\">: Maintain searchable records of discussions, commitments, and next steps for internal review<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Training acceleration<\/b><span style=\"font-weight: 400;\">: Give new reps access to real conversations from experienced team members<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Deal intelligence<\/b><span style=\"font-weight: 400;\">: Use transcript analysis alongside CRM and opportunity data to investigate themes and potential risk signals<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The shift from audio to text can transform passive archives into structured, searchable information. Your<\/span> <a href=\"https:\/\/sonix.ai\/features\/ai-analysis\"><span style=\"font-weight: 400;\">AI analysis<\/span><\/a><span style=\"font-weight: 400;\"> tools can extract themes, sentiment, topics, entities, and other insights from transcripts.<\/span><\/p>\n<h2><b>Choosing the Best Transcription Software for Gong Calls<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Not all transcription solutions handle sales conversations equally. When evaluating platforms for Gong call transcription, prioritize these capabilities:<\/span><\/p>\n<h3><b>Accuracy and Speed<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Sales terminology matters. Your transcription platform should handle phrases like &#8220;MEDDPICC,&#8221; &#8220;buying committee,&#8221; and &#8220;procurement process&#8221; as reliably as possible. Accuracy varies with recording quality, speaker clarity, background noise, accents, and specialized terminology, so look for tools that combine fast processing with editing tools and custom dictionaries.<\/span><\/p>\n<h3><b>Upload Flexibility<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Gong can record through supported web conferencing and telephony integrations and also supports manual and API-based call uploads. If your goal is to process a Gong recording in a separate transcription environment, authorized users can download the call media and upload it to a dedicated <\/span><a href=\"https:\/\/sonix.ai\/transcription-software\"><span style=\"font-weight: 400;\">transcription software<\/span><\/a><span style=\"font-weight: 400;\"> platform.<\/span><\/p>\n<h3><b>Security and Compliance<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Sales calls can contain sensitive information, including pricing discussions, competitive intelligence, and customer requirements. Evaluate your transcription platform for controls such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>A current SOC 2 Type II report or independently audited security controls<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Encryption in transit and at rest<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Role-based access controls<\/b><span style=\"font-weight: 400;\"> limiting who can access sensitive content<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data deletion and retention controls<\/b><span style=\"font-weight: 400;\"> appropriate to your organization&#8217;s requirements<\/span><\/li>\n<\/ul>\n<h3><b>Flexible Options<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For teams focused primarily on transcription rather than a full revenue intelligence suite, flexible usage and subscription options can provide a practical way to add transcription, editing, and analysis to an existing sales workflow.<\/span><\/p>\n<h2><b>Seamless Integration: Connecting Gong and Your Transcription Tool<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Getting Gong recordings into your transcription platform requires understanding the available pathways:<\/span><\/p>\n<h3><b>Export and Upload Method<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The simplest approach for many teams:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Export the recording from Gong<\/b><span style=\"font-weight: 400;\"> as audio or video, provided your Gong account has permission to download call media<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Upload it to your transcription platform<\/b><span style=\"font-weight: 400;\"> through its web interface or a supported cloud storage connection<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Receive the transcript<\/b><span style=\"font-weight: 400;\"> with speaker identification and timestamps<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Export or transfer the results<\/b><span style=\"font-weight: 400;\"> into the CRM, documentation system, or sales enablement tools your team uses<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">This approach does not require a custom integration. Platforms with <\/span><a href=\"https:\/\/sonix.ai\/features\/integrations\"><span style=\"font-weight: 400;\">cloud storage integrations<\/span><\/a><span style=\"font-weight: 400;\"> such as Google Drive and Dropbox can streamline file movement further.<\/span><\/p>\n<h3><b>API-Based Automation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For high-volume operations, developers can build a more automated workflow using Gong and transcription-platform APIs:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use Gong webhook rules or API queries to identify relevant calls<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Retrieve permitted call data or temporary media URLs through the Gong API<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Submit recordings to the transcription platform through its API<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use webhooks or status checks to monitor transcription processing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Push transcript-derived information into CRM or other downstream systems through your own integration logic<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Gong provides APIs for call data, transcripts, and media URLs, while Sonix offers REST API access and custom webhooks. Connecting those capabilities requires development work; it is not a native one-click Gong-to-Sonix integration.<\/span><\/p>\n<h3><b>Batch Processing for Historical Archives<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Organizations may also want to process older recordings in bulk. For historical archives, teams can export the relevant recordings they are permitted to download, upload multiple files to their transcription platform, and process them in batches to create a searchable collection of past conversations.<\/span><\/p>\n<h2><b>The Power of AI in Transcribing Sales Conversations<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Modern transcription goes beyond simple speech-to-text conversion. AI capabilities can turn raw audio into structured information that is easier to review and analyze.<\/span><\/p>\n<h3><b>Speaker Identification<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Accurate speaker labeling distinguishes different voices in a conversation and makes it clear who said what. That structured speaker attribution can also support downstream analysis of conversation patterns.<\/span><\/p>\n<h3><b>Timestamping<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Sonix creates word-level timestamps that connect transcript text back to the source recording. Click a word in the transcript to play the audio from that moment, making it easier to verify wording or revisit the original context.<\/span><\/p>\n<h3><b>Automated Summaries<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">AI-generated summaries can extract key points, decisions, and action items from long calls into a more scannable format. Managers can review summaries first and then decide which conversations warrant closer attention.<\/span><\/p>\n<h3><b>Theme and Topic Extraction<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">AI analysis can identify themes, topics, entities, and other recurring information across transcripts. When those findings are combined with CRM outcome data, teams can investigate which subjects or patterns appear more frequently in won, lost, or stalled opportunities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your<\/span> <a href=\"https:\/\/sonix.ai\/features\/automated-summaries\"><span style=\"font-weight: 400;\">automated summaries<\/span><\/a><span style=\"font-weight: 400;\"> capability can turn lengthy conversations into concise summaries, key points, and action items.<\/span><\/p>\n<h2><b>Editing and Refining Your Gong Call Transcripts<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Even strong AI transcription benefits from human review for important use cases. Browser-based editors make refinement faster:<\/span><\/p>\n<h3><b>In-Editor Playback<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Audio playback synchronized with transcript text lets you verify accuracy while reading. You can move through the recording from the transcript and correct misheard words without switching between separate applications.<\/span><\/p>\n<h3><b>Find and Replace<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Standardize terminology across a transcript with Find &amp; Replace. Correct consistently misheard product names, company terminology, or other recurring phrases in one operation.<\/span><\/p>\n<h3><b>Speaker Label Corrections<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Adjust speaker names when automatic diarization does not identify participants correctly. This is especially useful for calls with several speakers.<\/span><\/p>\n<h3><b>Collaborative Review<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Share transcripts with team members for collaborative review. Comments and shared editing support <\/span><a href=\"https:\/\/sonix.ai\/features\/collaborate-with-teams\"><span style=\"font-weight: 400;\">team collaboration<\/span><\/a><span style=\"font-weight: 400;\"> without relying on separate document copies and email chains.<\/span><\/p>\n<h2><b>Leveraging Transcripts for Sales Enablement and Training<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Transcribed calls can become a valuable training resource:<\/span><\/p>\n<h3><b>Building Searchable Knowledge Bases<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Transcribed calls can be organized into a searchable archive. When a new rep faces an unfamiliar objection, they can search previous conversations for examples of how experienced team members approached similar situations.<\/span><\/p>\n<h3><b>Creating Coaching Playlists<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Managers can curate collections of calls demonstrating specific skills such as discovery questioning, objection handling, or negotiation techniques. New hires can review real conversations alongside formal playbooks and role-playing exercises.<\/span><\/p>\n<h3><b>Identifying Winning Patterns<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Aggregate transcript analysis can reveal recurring themes and talk tracks. When those findings are combined with CRM outcome data, teams can investigate whether particular discussion patterns appear more frequently in successful opportunities.<\/span><\/p>\n<h3><b>Onboarding Acceleration<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">New reps can review transcribed calls to learn company terminology, product positioning, common customer questions, and recurring sales scenarios from actual conversations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The ability to <\/span><a href=\"https:\/\/sonix.ai\/features\/organize-and-search\"><span style=\"font-weight: 400;\">organize and search<\/span><\/a><span style=\"font-weight: 400;\"> your call library can turn scattered recordings into a more structured sales resource.<\/span><\/p>\n<h2><b>Ensuring Data Security and Compliance for Sensitive Sales Data<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Sales conversations may contain confidential pricing information, product plans, customer requirements, and other sensitive material. Security should be part of the evaluation process.<\/span><\/p>\n<h3><b>Enterprise-Grade Protection<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Look for independently audited security controls appropriate to your organization&#8217;s requirements. Sonix undergoes SOC 2 Type II audits and states that its controls are independently audited annually.<\/span><\/p>\n<h3><b>Encryption Standards<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Sonix currently documents:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Transit encryption<\/b><span style=\"font-weight: 400;\">: TLS encryption, with TLS 1.3 specified in its current security documentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>At-rest encryption<\/b><span style=\"font-weight: 400;\">: AES-256 server-side encryption for stored data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Access controls<\/b><span style=\"font-weight: 400;\">: Role-based permissions and additional controls for managing team access<\/span><\/li>\n<\/ul>\n<h3><b>Access Controls<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Not everyone needs access to every conversation. Role-based permissions can help teams limit access to sensitive transcript content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For organizations that require more advanced administration, Sonix documents Enterprise capabilities including detailed activity logs, audit trails, and organization-level controls.<\/span><\/p>\n<h3><b>Retention Policies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Users can view, export, and delete their data from Sonix. Sonix also documents data-retention controls among its advanced Enterprise administration capabilities, allowing organizations with those requirements to apply more centralized policies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Review<\/span> <a href=\"https:\/\/sonix.ai\/security\"><span style=\"font-weight: 400;\">security certifications<\/span><\/a><span style=\"font-weight: 400;\"> and your own organization&#8217;s security and compliance requirements before sending confidential sales conversations to any external service.<\/span><\/p>\n<h2><b>Exporting and Integrating Transcribed Gong Calls into Your Workflow<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Transcripts create more value when teams can move them into the systems where work already happens:<\/span><\/p>\n<h3><b>Export Format Options<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Choose outputs matching your downstream needs:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>DOCX\/TXT<\/b><span style=\"font-weight: 400;\">: For notes, playbooks, and documentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>SRT\/VTT<\/b><span style=\"font-weight: 400;\">: For adding captions or subtitles to training videos<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>PDF<\/b><span style=\"font-weight: 400;\">: For fixed-layout documentation and archival<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>JSON via the Sonix API<\/b><span style=\"font-weight: 400;\">: For programmatic workflows and custom systems<\/span><\/li>\n<\/ul>\n<h3><b>CRM Integration<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Transcript summaries, action items, and relevant quotes can be transferred into CRM opportunity records. Manual copy-and-paste may be sufficient at low volumes, while higher-volume teams can build API-based workflows to automate selected steps.<\/span><\/p>\n<h3><b>Sales Enablement Platforms<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Transcript content can be incorporated into content-management or training systems where reps access learning materials. Tagged and categorized conversations can become easier to discover for specific learning needs.<\/span><\/p>\n<h3><b>Analytics and Reporting<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Teams can export or process transcript data for additional analysis. When transcript findings are combined with CRM or business-intelligence data, organizations can investigate trends in topics, themes, entities, and sentiment across their call library.<\/span><\/p>\n<h2><b>The Future of Sales Calls: AI-Powered Insights from Transcription<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Transcription is increasingly becoming an input to broader AI workflows:<\/span><\/p>\n<h3><b>Predictive Deal Analysis<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One potential application is combining transcript content with CRM and opportunity data to build models that help identify patterns associated with deal progression or risk. The quality of those predictions depends on the model, training data, and business context.<\/span><\/p>\n<h3><b>Automated Follow-Up Generation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Transcripts can feed AI systems that draft follow-up emails based on discussed points, next steps, and open questions, giving reps a draft to review rather than requiring them to start from scratch.<\/span><\/p>\n<h3><b>Real-Time Coaching<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Some conversation-intelligence workflows use live transcription or speech processing to provide in-call prompts, surface relevant information, or assist reps during conversations.<\/span><\/p>\n<h3><b>Sentiment Tracking<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">AI sentiment analysis can estimate emotional tone from conversation content and track changes throughout a discussion. These signals should be treated as analytical aids rather than definitive measurements of a person&#8217;s intent or emotional state.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Transcripts provide a searchable, structured text layer that is convenient for many downstream AI and analytics workflows.<\/span><\/p>\n<h2><b>Why Choose Sonix for Gong Call Transcription<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">For <\/span><a href=\"https:\/\/sonix.ai\/sales-teams\"><span style=\"font-weight: 400;\">sales teams<\/span><\/a><span style=\"font-weight: 400;\"> that want to process exported Gong recordings in a separate transcription workspace, Sonix provides transcription, editing, analysis, search, collaboration, and export capabilities.<\/span><\/p>\n<p><b>Simple upload workflows<\/b><span style=\"font-weight: 400;\"> support 44+ audio and video formats, including commonly used formats such as MP3, MP4, WAV, M4A, MOV, and FLAC. Export a permitted Gong recording, upload it to Sonix, and receive a transcript in minutes without building a custom calendar integration.<\/span><\/p>\n<p><b>AI-powered analysis<\/b><span style=\"font-weight: 400;\"> can extract themes, topics, entities, summaries, action items, and sentiment. Teams can use those outputs and custom prompts to help prioritize which conversations warrant closer human review.<\/span><\/p>\n<p><b>SOC 2 Type II audited controls<\/b><span style=\"font-weight: 400;\"> help protect sensitive content. Sonix documents TLS encryption in transit, AES-256 encryption at rest, and role-based access controls, with additional Enterprise administration features available for organizations with more advanced governance requirements.<\/span><\/p>\n<p><b>Collaborative editing<\/b><span style=\"font-weight: 400;\"> lets teams review transcripts together. Comments, editing, speaker-label controls, and synchronized audio playback help users verify and refine transcript content within the browser.<\/span><\/p>\n<p><b>Flexible transcription and translation<\/b><span style=\"font-weight: 400;\"> support global workflows. Sonix currently supports transcription in 54+ languages and translation into 55+ languages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Start with a <\/span><a href=\"https:\/\/sonix.ai\/\"><span style=\"font-weight: 400;\">free trial<\/span><\/a><span style=\"font-weight: 400;\"> to see how Sonix can turn exported Gong recordings into searchable, editable text.<\/span><\/p>\n<h2><b>Frequently Asked Questions<\/b><\/h2>\n<h3><b>What is the most accurate way to transcribe Gong calls?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Gong already generates transcripts for recorded calls, so the best workflow depends on what you need to do with the recording afterward. If you want to process a permitted Gong recording in Sonix, export the audio or video and upload it to Sonix. Transcription accuracy varies with recording quality, speaker clarity, background noise, accents, and vocabulary. Sonix says its automated transcription typically achieves 85\u201399% accuracy and offers Custom Dictionaries for specialized company or industry terminology.<\/span><\/p>\n<h3><b>Can I transcribe Gong calls in languages other than English?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Yes. Language support depends on the transcription platform you choose. Sonix currently supports transcription in 54+ languages and translation into 55+ languages, making it suitable for teams working with calls across multiple languages and regions.<\/span><\/p>\n<h3><b>How long does automatic transcription take for a typical sales call?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Processing time varies by platform and file conditions. Sonix currently says a 60-minute recording typically takes roughly 3\u20136 minutes to transcribe, making it substantially faster than real-time playback in normal conditions.<\/span><\/p>\n<h3><b>Is it secure to use cloud-based transcription for confidential sales calls?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A cloud transcription service may meet your organization&#8217;s security requirements when it has appropriate independently audited controls, encryption, access management, contractual protections, and data-governance features. Sonix documents SOC 2 Type II audited controls, TLS encryption in transit, AES-256 encryption at rest, and role-based access. Organizations should still evaluate any service against their own security, regulatory, and data-handling requirements before uploading confidential recordings.<\/span><\/p>\n<h3><b>What can I do with transcribed Gong calls besides reading them?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Transcribed calls can support searchable archives, summaries, theme and topic analysis, sentiment analysis, training libraries, internal documentation, exports, and custom downstream integrations. Combining transcript data with CRM or business-intelligence data can also support broader sales analysis beyond what is available from the transcript alone.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your sales team just wrapped up a critical discovery call, but three days later, nobody can remember what the prospect actually said about their budget timeline. Sound familiar? Revenue teams using Gong for call recording often find themselves sitting on valuable customer insights that can be easier to reuse when they&#8217;re searchable, shareable, and actionable. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":963,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Transcribe Gong Calls Automatically - Moving AI Forward<\/title>\n<meta name=\"description\" content=\"Automatically transcribe Gong calls with AI. 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